Terms and Conditions

These Terms and Conditions (the “Terms”) are a binding agreement between you and Calenyo (“Calenyo,” “we,” “us,” or “our”) governing your access to and use of our websites, scheduling software, applications, APIs, emails, and related services (collectively, the “Service”).

By creating an account, clicking to accept, accessing, or using the Service, you confirm that you have read and agree to these Terms and our Privacy Policy. If you use the Service for an organization, you represent that you have authority to bind it, and “you” includes that organization. If you do not agree, do not use the Service.

You must be at least 18 years old, or the age of legal majority where you live, and legally able to enter into this agreement. Mandatory consumer rights that cannot lawfully be excluded remain unaffected.

Calenyo provides tools for publishing availability, accepting and managing appointments, sending communications and reminders, creating scheduling pages, maintaining contact notes, and connecting supported third-party services. Calenyo is a technology provider and is not a party to appointments, services, transactions, or other dealings between organizers and invitees.

The Service is not an emergency service, medical provider, law firm, financial adviser, employment agency, or substitute for professional advice. Do not use Calenyo to request or provide emergency assistance. If there is an emergency, contact the appropriate local emergency service.

You are responsible for activity performed through your account except to the extent caused by our breach of these Terms or applicable law. We may require identity or ownership verification before restoring access.

If you publish a booking page or invite others to schedule, you are the organizer and are solely responsible for your offered services, availability, descriptions, prices, qualifications, licenses, cancellations, refunds, communications, and compliance with laws that apply to your business.

You must provide invitees with any legally required notices and obtain all necessary permissions before collecting personal data, sending marketing messages, recording meetings, processing sensitive information, or adding another person’s details to Calenyo. Appointment notes should be necessary, accurate, and appropriate. Do not store passwords, payment-card data, government identifiers, medical records, or other highly sensitive information unless we expressly support that use in writing.

You may not use or attempt to use the Service to:

We may investigate suspected violations and remove content, limit functionality, suspend access, preserve evidence, or cooperate with authorities where reasonably necessary and lawful.

You retain ownership of information, text, images, branding, availability, form questions, notes, and other content you submit (“User Content”). You grant Calenyo a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, display, modify for technical formatting, and otherwise use User Content only as necessary to operate, secure, support, and improve the Service and fulfill your instructions.

You represent that you have the rights and permissions needed for User Content and that our permitted use will not violate law or third-party rights. Feedback and suggestions may be used without restriction or compensation, provided we do not identify you publicly without permission.

Prices, billing periods, included features, usage limits, and any trial terms are shown at purchase. Unless stated otherwise, subscriptions renew automatically for the same period until canceled before renewal. You authorize us and our payment provider to charge the payment method on file for fees and applicable taxes.

Fees are non-refundable except where required by law or expressly stated at purchase. Plan changes may take effect immediately or at the next billing period as disclosed in the checkout flow. Failed or overdue payments may result in feature limits or suspension after reasonable notice.

Our Privacy Policy explains how we handle personal data. Depending on the context and applicable law, an organizer may act as the controller or business for invitee data, and Calenyo may act as a processor or service provider on the organizer’s behalf. Organizers are responsible for lawful instructions, notices, legal bases, retention choices, and responses to data-subject requests relating to their activities.

We use reasonable administrative, technical, and organizational safeguards, but no system is completely secure. You are responsible for exporting or deleting information you need before closing an account, subject to available product features and legal retention duties.

The Service may connect to services such as calendar, email, payment, storage, analytics, authentication, or video providers. Those services are governed by their own terms and privacy practices. We are not responsible for third-party services, their availability, or changes they make. You authorize us to exchange the information necessary to operate an integration you enable.

We aim to provide a reliable Service, but we do not guarantee uninterrupted or error-free operation. Maintenance, security events, internet failures, third-party outages, or circumstances beyond reasonable control may affect availability. Beta, preview, early-access, or AI-assisted features may be incomplete, change without notice, and should not be relied on for critical decisions without independent review.

We may modify or discontinue features. If a material change significantly reduces the core functionality of a paid plan, we will provide reasonable notice where practicable and any remedy required by law.

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” Calenyo disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and warranties arising from course of dealing or usage. We do not warrant that scheduling conflicts, missed communications, data loss, unauthorized access, or third-party failures will never occur.

AI-generated suggestions and automated outputs may be inaccurate or unsuitable. You are responsible for reviewing them before use. Nothing in these Terms excludes a warranty or remedy that cannot lawfully be excluded.

To the maximum extent permitted by law, Calenyo and its affiliates, officers, employees, contractors, and suppliers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, business, goodwill, data, or opportunities, arising from or related to the Service, even if advised that such loss was possible.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service and these Terms will not exceed the greater of (a) the fees you paid to Calenyo for the Service during the 12 months before the event giving rise to the claim or (b) US$100.

These exclusions and limits do not apply to liability that cannot be excluded or limited by law, including liability for fraud, willful misconduct, or death or personal injury caused by negligence where applicable. The limitations apply to the fullest extent permitted even if a limited remedy fails of its essential purpose.

If you use the Service for business or professional purposes, you will defend, indemnify, and hold harmless Calenyo and its affiliates, officers, employees, contractors, and suppliers from third-party claims, damages, losses, liabilities, costs, and reasonable legal fees arising from your User Content, offered services, violation of these Terms or law, misuse of the Service, or infringement of another person’s rights. This obligation does not apply to the extent a claim was caused by Calenyo’s breach, negligence, or willful misconduct.

You may stop using the Service and close your account at any time, subject to outstanding payment obligations. We may suspend or terminate access if you materially breach these Terms, create security or legal risk, fail to pay, or use the Service in a way likely to harm Calenyo, users, or third parties. Where appropriate, we will provide notice and an opportunity to cure.

Upon termination, your right to use the Service ends. Provisions that by their nature should survive—including ownership, payment obligations, disclaimers, liability limits, indemnity, dispute terms, and general provisions—will survive. Data may be deleted according to our retention practices and legal obligations.

These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law rules. Where permitted by law, the courts and enforcement offices of Istanbul, Türkiye will have exclusive jurisdiction over disputes arising from these Terms or the Service.

Before filing a claim, each party agrees to send written notice describing the dispute and make a good-faith effort to resolve it informally for at least 30 days. Nothing here prevents either party from seeking urgent injunctive relief or using an available small-claims procedure. If you are a consumer, mandatory rights and jurisdiction rules in your country of residence remain unaffected.

If any provision is unenforceable, it will be modified only to the minimum extent necessary and the remaining provisions will continue. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a reorganization, merger, acquisition, or sale of assets. These Terms, the Privacy Policy, and any plan-specific or signed terms are the entire agreement about the Service.

We may update these Terms. If a change materially affects your rights, we will provide reasonable advance notice through the Service, email, or another appropriate channel. Continued use after the effective date of updated Terms constitutes acceptance, except where law requires express consent.

Questions, legal notices, and account concerns can be sent through Calenyo support. Please include enough information for us to identify your account and understand the request.